Frequently Ask Questions
1. How do I order online?
Step 1: Find the collection / design you love.
Step 2: Choose your quantity, language & envelope colour.
Step 3: Fill in the details for invitation wording.
Step 4: Proceed to payment and place order.
Else, you can visit our showroom at Petaling Jaya to check with our consultant and place your order. Showroom Map.
2. How’s the design proofs and reviewing design process?
Design proof/s will be emailed for approval within 2 -3 working days for your first review after receiving your order. Kindly review the proof carefully. Notes:Each round of revision will take 1 – 2 working days. Four (4) complimentary rounds of revision are included to perfect your stationery. Thereafter, a fee of RM100.00 is to be charged for each subsequent revision.
1. What is your payment terms?
We accept all major debit and credit cards and FPX.
1. What is the printing time?
We take 7 – 21 working days to print the invitation (depending on the QUANTITY & COLLECTION). Before going to print a design proof will be sent to you to review and approve. If an unexpected delay is encountered our customer support team will notify you as soon as possible.
2. I’m running late with my invitations. Can I expect rush delivery from you?
Call us or WhatsApp right away now at +6012 262 5700.
3. When should I order my invitations?
Normally, you should mail the invitations to your guests two to three months before the wedding date. You need to mail out earlier to give enough time for your guest to “Save the date” and the R.S.V.P by the guests is usually three to four weeks before the wedding date.
4. Can I change the colours on my invitations?
Not really for online order! The changes only allowed on the wording(s) for all online order. But it’s possible for the colour change if you proceed to our showroom. There is be spoke and personalisation service available in the showroom. Visit our showroom!
5. Are envelopes included?
Yes. All of our invitations are include envelope. The paper of envelope is in shimmery type and the thickness is 120gsm.
1. Do you do personalised or customised design wedding invitation?
Yes, we do.
2. How does it work?
Should you have a particular wedding invitation design in mind that does not currently exist in our collection, you can email your design to us. Alternatively, you also can bring the invitation samples or photos to our showroom. Our consultant will discuss with you and provide you the price quote.